E*Trade- Site redesign of ETrade.com
Bryan's first Studio Archetype project and an
award-winner. As the sole information architect, Bryan worked
with a user researcher to understand an investor's needs for
information, speed and functionality. Based on our analysis,
we created a task-based interface that provided information when
needed and that incorporated the best-practices of successful
traders. For example, user-selectable market overview pages
that contained market data tailored to different investment
styles. We also made recommendations for visual design and
functionality that, although not possible at the time, were later
implemented in subsequent ETrade.com revisions.
This site in coordination with a great advertising campaign
catapulted E*Trade into the limelight and lead to millions of new
users. In one quarter, for example, E*Trade membership
increased by 300,000 and funded trading accounts by 100,000.
(see the case
study)
Role: Information architecture, user research and analysis
Agency: Studio Archetype/Sapient
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