Experienced, award-winning user-centered product and service design consulting.

Let's build great things together!

Current areas of focus

Making the Internet of Things useful

Ethnographic research and service design

Remote, ten-foot, and personal interfaces

Creating new mobile, desktop, ecosystem platforms

Problem solving for non-profit and social-good organizations

Recent work

Multi-platform industrial Internet of Things that save time and energy.

Designing new products and web tools for ad-tech company, Manage.com

Making science better and more interconnected at the Public Library of Science

Research, strategy, and design to help people care for our oceans at Seafood Watch and Monterey Bay Aquarium

Helping HP / Palm / Gram explore new products.

Experimental product design for Skype. Also, added 'Conversations' to the Android client.

Web-based data analytics interface for SkyTide

Shhh… a number of mobile projects for major manufacturers, carriers, and service providers

Case studies

[NYC Olympics Screenshot]

NBCOlympics.com >




Product strategy

Research and analysis-driven product strategy

Customer/User advocate

Content and communications strategy


Interaction Design

Creative direction and team leadership

Concept exploration, vision and goal setting

Mentoring, design process and toolset education

Creation of detailed functional specifications, wireframes, prototypes for implementation

Experience with projects of all sizes and technical levels


Research and Usability

Primary user research

Heuristic usability review

Usability testing and validation, script preparation and moderation


We work with partners for…

Web and application development

Technical project management


About >



© 2009 Bryan Wu